Thailand Scraps respects your privacy and is committed to protecting the personal information you share with us through our website, enquiry forms, email communication, phone calls, and any other business communication channels.
This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit our website or contact us regarding our scrap trading products and services.
Thailand Scraps specialises in the trading and supply of scrap metal, plastic scrap, waste paper scrap, stainless steel turning scrap, aluminium scrap, steel rebar scrap, and related recyclable materials. As part of our business, we may collect certain information from customers, suppliers, agents, logistics partners, and business visitors.
By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal and business information when you contact us, request a quotation, submit an enquiry, or communicate with our team.
The information we may collect includes:
- Full name
- Company name
- Job title or position
- Email address
- Phone number or WhatsApp number
- Country and business location
- Company website
- Product enquiry details
- Required scrap product type
- Required quantity
- Destination port or delivery location
- Message or enquiry details
- Any documents or information you voluntarily send to us
We may also collect limited technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
- Referring website
- General website usage data
This information helps us improve our website, respond to enquiries, and provide better service to our clients.
3. How We Use Your Information
Thailand Scraps may use your information for the following purposes:
- To respond to your enquiries
- To provide quotations and product information
- To communicate about scrap product availability
- To process business requests
- To verify company or buyer information
- To arrange discussions about orders, logistics, or supply requirements
- To improve our website and customer service
- To maintain business records
- To prevent fraud, misuse, or unauthorised activity
- To comply with legal, regulatory, tax, customs, or business obligations
- To send business updates where you have agreed to receive them or where permitted by law
We do not sell your personal information to third parties.
4. Legal Basis for Processing Personal Information
Where applicable, we process personal information based on one or more lawful grounds, including:
- Your consent
- The need to respond to your enquiry
- The need to prepare or perform a business contract
- Our legitimate business interests
- Compliance with legal or regulatory obligations
- Protection of our business, website, and clients
For example, when you request a quotation, we use your information to respond to your request and discuss possible business cooperation.
5. Sharing Your Information
We may share your information only where necessary for business, legal, or operational purposes.
This may include sharing information with:
- Logistics and shipping partners
- Customs or export-related service providers
- Payment or banking partners
- Professional advisers, such as accountants or legal consultants
- Website hosting and IT service providers
- Government, customs, regulatory, or law enforcement authorities where required by law
- Business partners involved in fulfilling your enquiry or order
We require third parties to handle your information responsibly and only for the purpose for which it was shared.
6. International Data Transfers
Because Thailand Scraps may deal with international buyers, suppliers, and partners, your information may be transferred, stored, or processed outside your country of residence.
Where we transfer personal information internationally, we aim to take reasonable steps to protect it and ensure that it is handled securely and lawfully.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, monitor website performance, and understand how visitors use our pages.
Cookies may help us:
- Remember basic website preferences
- Analyse website traffic
- Improve website speed and usability
- Understand which pages are most useful to visitors
- Protect the website from misuse or spam
You may disable cookies in your browser settings. However, some parts of the website may not function properly if cookies are disabled.
8. Data Security
Thailand Scraps takes reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
We may use security measures such as:
- Secure website hosting
- Access control
- Anti-spam protection
- Secure communication procedures
- Limited access to personal information
- Regular website maintenance
Although we work to protect your information, no online system is completely secure. You should avoid sending sensitive or confidential information through unsecured channels.
9. Data Retention
We keep personal and business information only for as long as reasonably necessary for the purpose it was collected, including business communication, quotation management, order records, legal compliance, dispute resolution, accounting, and operational requirements.
When information is no longer required, we may securely delete, anonymise, or archive it in line with our business and legal obligations.
10. Your Privacy Rights
Depending on your country and applicable law, you may have rights regarding your personal information.
These rights may include the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain types of processing
- Withdraw consent where processing is based on consent
- Request restriction of processing
- Ask how your information is used
- Lodge a complaint with a relevant data protection authority
To make a privacy request, please contact us using the details provided in this Privacy Policy.
11. Marketing Communication
Thailand Scraps may occasionally send business-related updates, product availability notices, or company information to clients and business contacts.
You may ask us to stop sending marketing or promotional communication at any time by contacting us directly or using the unsubscribe option where available.
We will continue to send essential business communication related to active enquiries, quotations, orders, or legal matters where necessary.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. Thailand Scraps is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to read the privacy policies of any external websites you visit.
13. Children’s Privacy
Our website and services are intended for business users and adults. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
14. Updates to This Privacy Policy
Thailand Scraps may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or data protection practices.
The updated version will be published on this page with a revised effective date.